Manager Brand, Insight and Design

Posted on 09-Sep-2022  
Application Close Date: 30-Sep-2022
Job Details
Communications & Marketing
Position Type:
Permanent - Full Time
Job Reference:

We're looking for a leader in brand, insights and design to help tell the story of how we treasure our rohe and grow our future.

About the role

This is a key leadership role within our Customer Engagement team who help people across the region understand why Greater Wellington exists and why our work matters now and for future generations.  We play a big part in ensuring our communities are at the heart of what we say and do.

You'll lead our brand and insights, internal engagement and creative solutions teams to:

  • Champion the customer's voice internally, capturing and applying insight to Greater Wellington work programmes.
  • Lead Greater Wellington's brand strategy to achieve positive reputation outcomes.
  • Develop our internal engagement strategy aimed at informing, engaging and empowering our people.
  • Oversee the management of the in-house creative solutions team to drive design thinking across Greater Wellington.


Skills and experience required

A bit out the skills we are looking for:

  • Fantastic people management skills.
  • You will know how to get the very best out of a cross-functional team to deliver strong joined-up solutions for our internal clients and the communities they serve.
  • Your knowledge and understanding of the importance of tikanga and te ao Māori and the power of indigenous and cultural design frameworks will be essential.
  • You'll have a curious mind with an insight-led and design thinking approach.
  • You'll also have outstanding relationship management and influencing skills and a track record of delivering.
  • As important as all these elements are though what we're really looking for is a real team player who's keen to offer insight and ideas.


What we offer

We're all about growing our people through professional development and experience across everything the council does and we provide a range of benefits that help our staff balance their own lifestyle and work commitments:

  • Generous leave allowance
  • Flexible working
  • Medical and trauma insurance
  • “Dress for your day”
  • Subsidised social clubs
  • Modern, new offices


Located in our central Cuba Mall offices, there's also lots of opportunity to sample the great coffee and food in the area.

About Greater Wellington:

Every day we put all our energy into protecting and enhancing our region. We carefully balance sustainability with economic growth and protection with expansion.

We're a growing and diverse region, and it's our role to protect our environment while also meeting the cultural, social and economic needs of our communities. We're specifically responsible for environment management, flood protection and land management, provision of regional parks, public transport planning and funding, and metropolitan water supply.

It's about dealing with today and planning for the future, especially with the challenges of climate change.

How to apply

If this sounds like you, click on the apply link below with a covering letter detailing why you feel you would be suitable for this position.

For further information, please contact Matt O'Driscoll,

Applications close: Friday 23 September

All applicants will be required to provide proof of their eligibility to work in New Zealand.